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Avis
Peter Kienzle
28 février 2025
on Google
Extremely friendly and reliable movers. They finished moving my household (unfortunately more than I thought) in record time. Anytime again!
Mehmet Erman KARASU
27 décembre 2024
on Google
This is a review for the move-out cleaning service I used on 25th November. Unfortunately, it was an absolutely horrible and incredibly stressful experience with this company.
On the scheduled day, we were expecting the cleaning crew to arrive at 9 am. However, only one person showed up at that time—not to clean, but simply to ask for the apartment keys, claiming the crew was working at another location and would come around 11 am. Since we were still at the apartment, we agreed they could come at 11 am. But even by 11 or 12, no one had arrived. We had to call the management to figure out what was happening.
Finally, someone showed up at 1 pm—not a crew, but a single person who applied some product for a kalk problem. The actual cleaning team only arrived at 3 pm and began cleaning at that time. They worked until 10 pm but failed to finish the job. The floors were still dirty, the windows were filthy, and it was honestly hard to understand what they had spent seven hours doing.
The next morning, they promised to return early, between 8 and 9 am, to complete the cleaning before the 1 pm handover. But again, by 11 am, no one had shown up. More phone calls to their management were required. By 1 pm, when the management company, new tenant, and I arrived at the apartment, I was thoroughly disappointed yet again.
The windows were still dirty, the shower door was grimy, and the blinds hadn’t been cleaned. If I were the new tenant, I wouldn’t have accepted the apartment in that condition. Any concerns raised were dismissed with excuses about kalk problems, hard water in Switzerland, or not able to reach the parts of the windows so on.
Even the person from the rental agency company, who initially asked them to clean a few areas, eventually gave up. The new tenant, who was incredibly kind, accepted the apartment as it was.
Afterward, the cleaners immediately demanded payment as if they had done a stellar job. To add insult to injury, they even tried to charge me more than the original invoice. I had to call their management yet again to correct the invoice—nearly 1,000 CHF, essentially wasted.
This entire ordeal was unbelievably stressful, especially as it came right before an international move. I would strongly recommend avoiding this company’s cleaning service. If I could go back, I would never have chosen them.Lire la suite
On the scheduled day, we were expecting the cleaning crew to arrive at 9 am. However, only one person showed up at that time—not to clean, but simply to ask for the apartment keys, claiming the crew was working at another location and would come around 11 am. Since we were still at the apartment, we agreed they could come at 11 am. But even by 11 or 12, no one had arrived. We had to call the management to figure out what was happening.
Finally, someone showed up at 1 pm—not a crew, but a single person who applied some product for a kalk problem. The actual cleaning team only arrived at 3 pm and began cleaning at that time. They worked until 10 pm but failed to finish the job. The floors were still dirty, the windows were filthy, and it was honestly hard to understand what they had spent seven hours doing.
The next morning, they promised to return early, between 8 and 9 am, to complete the cleaning before the 1 pm handover. But again, by 11 am, no one had shown up. More phone calls to their management were required. By 1 pm, when the management company, new tenant, and I arrived at the apartment, I was thoroughly disappointed yet again.
The windows were still dirty, the shower door was grimy, and the blinds hadn’t been cleaned. If I were the new tenant, I wouldn’t have accepted the apartment in that condition. Any concerns raised were dismissed with excuses about kalk problems, hard water in Switzerland, or not able to reach the parts of the windows so on.
Even the person from the rental agency company, who initially asked them to clean a few areas, eventually gave up. The new tenant, who was incredibly kind, accepted the apartment as it was.
Afterward, the cleaners immediately demanded payment as if they had done a stellar job. To add insult to injury, they even tried to charge me more than the original invoice. I had to call their management yet again to correct the invoice—nearly 1,000 CHF, essentially wasted.
This entire ordeal was unbelievably stressful, especially as it came right before an international move. I would strongly recommend avoiding this company’s cleaning service. If I could go back, I would never have chosen them.Lire la suite
Cosimo Fortunato
8 décembre 2024
on Google
I am extremely satisfied with the cleaning service of Umzug Spezialist. They were very helpful and flexible with the dates. Very clear economic offer. The apartment, after living there for ten years, looked new after the cleaning. Everything perfect! I highly recommend them!
Matthieu Bourdon
22 novembre 2024
on Google
Very good and professional service with Umzugspecialist! 4 rooms apartment moved within 6-7 hours in Zürich with furniture dismantled and remounted, and all handled very well. Recommended!
Denisa G
5 octobre 2024
on Google
Great team led by Eduino. Friendly, caring and super professional. Flavio did an amazing job with our wardrobe assembly and our kitchen was packed super profi and everything made it intact. End cleaning also top! And last but not least great customer service from Claudia. Very recommendable! Thank you!
Steve Potter
30 septembre 2024
on Google
A really amazing team! Wow I have never experienced such professionalism with a move. I have moved many times, including international and within Switzerland, but these guys were definitely the best. From start to finish they organised everything and made us feel like we were being looked after. The team packed and protected all of our furniture and were even able to rebuild all of our wardrobes. I would not move with anyone else after this experience!
