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Avis
Milca Sountoura
17 octobre 2023
on Google
J’ai fait appel à l’équipe GMS qui a été rapide, réactive, professionnelle. Équipe dynamique, souriante, de bonne humeur, humaine et prête à satisfaire son client et à trouver des solutions rapides et efficaces face aux soucis que peuvent rencontrer un client lors d’un déménagement.
Bravo à l’équipe, toute ma reconnaissance et mes recommendations validées pour GMS Services.
Milcah
Bravo à l’équipe, toute ma reconnaissance et mes recommendations validées pour GMS Services.
Milcah
Jimmy Andersen
2 août 2023
on Google
Good Day.
Today we get removal from our apartment.
We try to find somebody who can help us.
And we found it.
Professional driver came on time.
Help us bring some stuff from apartment to bus.
Respectfully and carefully folded thing.
Came dricetly to address what we give to Him.
Help Bring all the stuff from bus to new apartment.
Professional service. Good attitude. Professional driver.
I recommend this company to everyone.
Thank you
Today we get removal from our apartment.
We try to find somebody who can help us.
And we found it.
Professional driver came on time.
Help us bring some stuff from apartment to bus.
Respectfully and carefully folded thing.
Came dricetly to address what we give to Him.
Help Bring all the stuff from bus to new apartment.
Professional service. Good attitude. Professional driver.
I recommend this company to everyone.
Thank you
Delbar Safakish
26 juillet 2023
on Google
Horrible service. Not only they damaged our furniture but then they charged us so much for a cleaning job that i could even do myself!! It was done so badly that we got charged almost 400.-chf for cleaning fees from our landlord!! I do not recommend!!
Marco Gazzin
18 décembre 2022
on Google
Very good service and delivered on time
Anganile Mwenifumbo
13 décembre 2022
on Google
Professional, experienced, hardworking movers -they wrapped everything with protection material; and disassembled and reassembled all the furniture. Apart from the delay at the border, the move was smooth.
Niloofar Mirsadraee
10 août 2022
on Google
Unfortunately, we had one of our worst experiences with the booking wr have done through MOVU with GMS services for relocation and cleaning. We have been moving between countries several years and never experienced such a chaotic and unprofessional, untrustworthy relocation service.
1. Upon pick-up with the boxes and furniture: we had a few (2-3) boxes more than what we have estimated in the inquiry. Which according to MOVU this is totally acceptable. We have been charged at the end of the day extra amount, because they said for these 2-3boxes more they have to dissemble chairs legs. Not only we had to get rid of some of our valuable belongings last minute to make space, but also had to pay extra (couple of hundred) to them to dissemble the chair legs to make space. 2. Language barrier was a huge issue. From the beginning and upon agreement both party knew we speak German and English. However, the crew/staff only spoke French. Which caused a lot of miscommunication, misunderstanding and false interpretations. 3. Calls/emails were not responded in time, we had to wait a couple of weeks or escalate to MOVU in order to get an answer. 4. Upon phone calls, the rudeness and impoliteness was quite bad. 5. Cleaning service was booked at 10 a.m to 16:00. They arrived at 7:45 a.m., where we werent packed completely and again they caused a huge stress and panic and upon phone calls with GMS we only experienced bad behaviour and shouting. 6. Upon delivery of my belongings to the destination: damaged clothes rack, extremely damaged floor on a rental apartment that I just moved, and guess what, cracked TV screen!! And it gets even better, lost suitcase. They have probably dropped or damaged TV box which is very robust and I can’t imagine how this can happen. You can see they tried to tape the damage to the box and this is the exact spot we have a crack on TV screen. They are not willing to accept these damages as 1. It is not on the final report of the “comoany” which was probably provided by the staff who doesn’t speak one word in English and couldn’t understand what I am telling them and they are telling us that we have reported this passed the deadline. My luggage is still lost after more than a week and I havent received a feedback yet. Unfortunately, We will not recommend this service at all and make sure everybody is aware of this and we will pursue with law.Lire la suite
1. Upon pick-up with the boxes and furniture: we had a few (2-3) boxes more than what we have estimated in the inquiry. Which according to MOVU this is totally acceptable. We have been charged at the end of the day extra amount, because they said for these 2-3boxes more they have to dissemble chairs legs. Not only we had to get rid of some of our valuable belongings last minute to make space, but also had to pay extra (couple of hundred) to them to dissemble the chair legs to make space. 2. Language barrier was a huge issue. From the beginning and upon agreement both party knew we speak German and English. However, the crew/staff only spoke French. Which caused a lot of miscommunication, misunderstanding and false interpretations. 3. Calls/emails were not responded in time, we had to wait a couple of weeks or escalate to MOVU in order to get an answer. 4. Upon phone calls, the rudeness and impoliteness was quite bad. 5. Cleaning service was booked at 10 a.m to 16:00. They arrived at 7:45 a.m., where we werent packed completely and again they caused a huge stress and panic and upon phone calls with GMS we only experienced bad behaviour and shouting. 6. Upon delivery of my belongings to the destination: damaged clothes rack, extremely damaged floor on a rental apartment that I just moved, and guess what, cracked TV screen!! And it gets even better, lost suitcase. They have probably dropped or damaged TV box which is very robust and I can’t imagine how this can happen. You can see they tried to tape the damage to the box and this is the exact spot we have a crack on TV screen. They are not willing to accept these damages as 1. It is not on the final report of the “comoany” which was probably provided by the staff who doesn’t speak one word in English and couldn’t understand what I am telling them and they are telling us that we have reported this passed the deadline. My luggage is still lost after more than a week and I havent received a feedback yet. Unfortunately, We will not recommend this service at all and make sure everybody is aware of this and we will pursue with law.Lire la suite
