When we planned the move, we decided for Welti Furrer due to their experience and professionality, despite the higher costs than competitors. Trouble began with the packing, when 2 instead of 5 employees came on day one......so trying to stick to the time plan on day 2 caused high stress levels. Only because we had done a lot of packing beforehand, it finally worked. Despite someone coming by and checking out the volumes of the move, we got an extra bill for more volume than planned. We paid that, assuming all would be smooth thereafter. However, despite the fact that we had checked out the location of the new house with Welti-Furrer on Google map, we got a note that additional costs would have to be paid as the container could not be brought to our house. The container would not be delivered until payment....so of course we ultimately paid. When the unpacking happened, we noticed several damaged items, including some expensive IT equipment. We had bought the insurance, assuming we wou
ld get a reimbursement. But for example the IT equipment was not paid for as there was no external damage. So overall, we had much higher costs than planned and more trouble and annoyance than we had anticipated. Hence, we can only recommend to either go with a different company or at least watch out for possible additional costs.Lire la suite
