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Recensioni
chloe braud
23 Febbraio 2025
su Google
Worst moving company ever.
I booked « man with a van » to move from Basel to Zurich in August.
They showed up 3 hours late, because someone had punctured the tires of all of their trucks during the night.
They arrived with no material (nothing to protect furniture, unlike what was agreed by email days before, no ladder to disassemble a suspended lamp despite me asking for that service specifically by email).
My sofa heavily fell in the middle of the street.
I then drove to the destination… and waited for them for an additional 3 hours…. When they finally arrived, one of the employee was really angry and pretended I gave the wrong address (looks like idk where I live…).
The rest of the day went by in a really tensed atmosphere, with lots of angry speaking and shouting in Arabic in front of me. Mr Ramadan also first shouted at me on the phone, before apologizing and offering to lower his price because of the very poor service, which I accepted.
Once they left, after I paid in cash (the only form of payment they accept), I checked my furnitures and noticed that many of them got damaged (ripped sofa, scratched shelves, one of my closet door even has a hole in the middle).
I reached out to Ms/Mr Ramadan to ask them to contact their insurance. Ms Ramadan confirmed that she did that and that we had to wait for insurance feedback.
After that, they blocked my number and email address. I tried to send a registered mail via post but they also refused it.
I don’t understand how such a company can still be working in Switzerland.Scopri di più
I booked « man with a van » to move from Basel to Zurich in August.
They showed up 3 hours late, because someone had punctured the tires of all of their trucks during the night.
They arrived with no material (nothing to protect furniture, unlike what was agreed by email days before, no ladder to disassemble a suspended lamp despite me asking for that service specifically by email).
My sofa heavily fell in the middle of the street.
I then drove to the destination… and waited for them for an additional 3 hours…. When they finally arrived, one of the employee was really angry and pretended I gave the wrong address (looks like idk where I live…).
The rest of the day went by in a really tensed atmosphere, with lots of angry speaking and shouting in Arabic in front of me. Mr Ramadan also first shouted at me on the phone, before apologizing and offering to lower his price because of the very poor service, which I accepted.
Once they left, after I paid in cash (the only form of payment they accept), I checked my furnitures and noticed that many of them got damaged (ripped sofa, scratched shelves, one of my closet door even has a hole in the middle).
I reached out to Ms/Mr Ramadan to ask them to contact their insurance. Ms Ramadan confirmed that she did that and that we had to wait for insurance feedback.
After that, they blocked my number and email address. I tried to send a registered mail via post but they also refused it.
I don’t understand how such a company can still be working in Switzerland.Scopri di più
Kim Schweizer
17 Febbraio 2025
su Google
Had a fantastic experience with Hamdy and his team! The move went incredibly smoothly—they were super careful with all the furniture, efficient, and great communicators throughout the process. Even when unexpected requests came up, they handled everything with professionalism and ease. Highly recommend their services!
Tzyy Ling Pung
8 Febbraio 2025
su Google
We saw some good deals in IKEA but weren’t sure if any taxi or uber will take them. Then I remember some expats recommended Man with a Van on Basel Expat Facebook group. We were very lucky that he’s able to come within a moment’s notice. All the furniture was loaded, delivered and unloaded within an hour. Hamdy is a helpful great guy!
João Reis
1 Febbraio 2025
su Google
Moving is usually stressful, but Man with a Van made it feel like a breeze! From the moment they arrived, the team was not only super professional and efficient but also incredibly friendly, kind, and fun to be around. They handled everything with care, worked fast without cutting corners, and somehow made the whole process feel easy and even enjoyable!
What really stood out was their amazing energy—they didn’t just move our stuff; they lifted our spirits too! Their positive attitude and great sense of humor turned what could have been a long, exhausting day into a smooth and surprisingly fun experience.
If you’re looking for movers who are not only great at their job but also make the process stress-free and enjoyable, look no further. Huge thanks to the team for their hard work and good vibes—highly recommend!
What really stood out was their amazing energy—they didn’t just move our stuff; they lifted our spirits too! Their positive attitude and great sense of humor turned what could have been a long, exhausting day into a smooth and surprisingly fun experience.
If you’re looking for movers who are not only great at their job but also make the process stress-free and enjoyable, look no further. Huge thanks to the team for their hard work and good vibes—highly recommend!
Nikki Lindgren
10 Novembre 2024
su Google
Our family had a great experience. Hamdy and Isabel provided the personal touch you’d expect from a small business, making the whole moving process a lot easier. The team was on time, friendly, professional, and handled our items with care. Boxes were included and they also offer a cleaning service. Their pricing was excellent, most especially for the quality of service – straightforward and no hidden costs. Communication was clear, and they stayed efficient without cutting corners. I’d highly recommend them to anyone looking for a reliable, friendly, reasonably priced moving company. It’s clear they value honesty and relationship building with the customer.
Stoyanka Fabre
17 Settembre 2024
su Google
I am really happy with the services they are providing. Very easy communication and arranging an appointment from today for tomorrow. Highly recommend!
