After confirming my move and cleaning date, the company completely stopped responding to multiple emails and multiple text messages. After numerous attempts at calling them, I was finally able to talk to someone over the phone, they confirmed all the dates. A week later, I called to confirm the delivery of the moving boxes. They were supposed to deliver this on Saturday. No boxes were delivered. Once again, I called their cellphone and landline numbers numerous times, but no one ever picked up. Thankfully, we found an alternative company that has been very responsive.