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National moving
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What is your insurance policy? How do you deal with damaged items?
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Reviews
Denisa G
5 October 2024
on Google
Great team led by Eduino. Friendly, caring and super professional. Flavio did an amazing job with our wardrobe assembly and our kitchen was packed super profi and everything made it intact. End cleaning also top! And last but not least great customer service from Claudia. Very recommendable! Thank you!
Steve Potter
30 September 2024
on Google
A really amazing team! Wow I have never experienced such professionalism with a move. I have moved many times, including international and within Switzerland, but these guys were definitely the best. From start to finish they organised everything and made us feel like we were being looked after. The team packed and protected all of our furniture and were even able to rebuild all of our wardrobes. I would not move with anyone else after this experience!
Kati Lamu
30 June 2024
on Google
I’m shocked how unprofessional this company is.
Let’s start with they forgot to move few items like bike and few cartons from the cellar which was clearly agreed to be moved to the new place. They created two big damage on my new parquet floor and also on my wardrobe I had scratches and closing stopper they broke as they forced the assembled.
The big damage on the new parquet floor they tried to “fix” sending a friend over (having the risk of illegal not insured worker) which created a bigger damage!
Attached also the work that has been done to fix the floor just as an evidence, if you are looking for never ending trouble then this is the right company.
Update : after starting the legal case they agreed to refund me the damages but then I never saw the money and this is the last mail from them
Let’s start with they forgot to move few items like bike and few cartons from the cellar which was clearly agreed to be moved to the new place. They created two big damage on my new parquet floor and also on my wardrobe I had scratches and closing stopper they broke as they forced the assembled.
The big damage on the new parquet floor they tried to “fix” sending a friend over (having the risk of illegal not insured worker) which created a bigger damage!
Attached also the work that has been done to fix the floor just as an evidence, if you are looking for never ending trouble then this is the right company.
Update : after starting the legal case they agreed to refund me the damages but then I never saw the money and this is the last mail from them
Tomáš Fiala
24 December 2023
on Google
Overall, we are really happy we chose Umzugspezialist for our move. They really took off a lot of stress from the move. I am giving 4/5 stars only because of some confusion during the delivery of moving boxes. The move itself went great. For the delivery of rental moving boxes, I took a half-day off to wait for them at home but nobody showed up during the scheduled time window. It turned out that the driver attempted the delivery at the future address, not the address we were moving from. When I called, they were at the right address in 30 min. Another small mishap was that they forgot a few small things from my order (e.g., apart from the boxes, I ordered a tape dispenser which they forgot). On the moving day, the gentlemen managed everything quickly and efficiently despite suboptimal conditions. It was snowing + we had only a 1-hour-long window for parking the van in front of our new apartment (strict rules as the building was new and all tenants were moving in on the same day). Despite all this, thanks to Umzugspezialst, all went smoothly. Money well spent!Read more
Gustavo Tavares
8 August 2023
on Google
I am extremely satisfied with the services provided by Umzugspezialist GmbH. From the moment I contacted them for a quote to the final delivery of my belongings, the entire process was smooth and hassle-free. The team was professional, punctual, and handled my items with care. They took the stress out of moving and ensured that everything arrived at my new place in perfect condition. I highly recommend Umzugspezialist GmbH to anyone in need of a reliable and efficient moving service. Thank you for making my move a seamless experience!
