Reloswiss

7,5
based on 46
Sirelo and Google reviews
i
What customers are saying
pro
Price (7)
pro
Professional (6)
pro
Communication (2)
con
Unprofessional (4)
Services
International removals
Car & Vehicle transport
Associations
IAM

About

They offer comprehensive relocation and moving services to the international community to and from anywhere in Switzerland and neighboring Germany and Austria.

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Reviews

46
7,5
based on 46
Sirelo and Google reviews
How is the review score calculated?
71% of the users recommend this moving company
 on Sirelo
A very good team....the 'team leader' was very professional. He has had several years experience in this business.
pro
Professional
Moved from Domat/ems (Switzerland) to Brookhaven (United States)
 on Sirelo
We already work with Reloswiss for more than 10 years and I only can admit it's a very professional and friendly company. They pay maximum attention to all their international moves and the communication is always super from the beginning till the end. This company is very recommended!
pro
Communication
Moved from Rotterdam (Netherlands) to All Over Switzerland (Switzerland)
 on Sirelo
Punktlicht,flexibel, , günstiger , sehr sauber einpacken , Papier arbeite ist richtig. Lieferung ziet is gut gerechnet
pro
Flexible
Moved from Biel (Switzerland) to Gujrat, Punjab (Pakistan)
 on Sirelo
The initial contact and overall communication was friendly.
But that was it.
The detailed planning revealed the first weaknesses. The communication with the subcontractor in the target country was quickly discontinued and outsourced.
But, the worst was the handling on site. This subcontractor in Switzerland was in no way able to fulfill the administrative requirements for the embassy. It was invited frantically without any consideration.
RELOSWISS did not take any responsibility for the procedures of the invitation.
We had to coordinate everything ourselves. In the end, my wife and I spent two full working days each supervising the work.wn. ubd meeting the administrative requirements.
The whole loading of furniture ubd goods was a chaos. RELOSWISS was always available but not in the lead.

The packaging was not fit for overseas or our goods otherwise got wet.

Very good, however, was the coordination of the logistics chain by RELOSWISS.
The subcontractor in the recipient country did a decent job. But
the additional costs were far above the forecast and once again Reloswiss did not feel responsible to clarify things with the supplier in the interest of the customer.
Read more
pro
Friendly
con
Unprofessional
Moved from Winterthur (Switzerland) to Cabo San Lucas (Mexico)
Response of
We have to point out that this shipment was stored in a warehouse, with very little space to pack, and furthermore for Mexico a list of electronic items is required (this detailed list has to be prepared by client), and it was very difficult to look for the electronic devises in already pre-packed boxes. We even send two man on a Saturday to our warehouse, so they searched with you for the items and we did not bill anything for this service, and they spend like the whole Saturday there. There were no additional costs at destination - all costs were clearly listed in our quotation, the terminal charges, the other costs were for the customs inspection in Mexico and these costs depend on how long the customs spends on the inspection, everything was billed with receipts, no hidden costs. We informed you the entire time about your container, our destination agent also provided good service and made sure to delivery your belongings as fast as possible, in order to avoid any additional costs.
 on Sirelo
Desde el momento en que contacte la compania, siempre han dado respuestas rapidas y utiles. Todas mis dudas fueron aclaradas de manera inmediata y estan constantemente en contacrto conmigo informandome sobre cada etapa del traslado.
pro
precio
pro
atencion
Moved from México D.f. (Mexico) to Ginebra (Switzerland)
 on Sirelo
They were always with the client, solving any questions we had, communication was always important, 100% recommended
pro
Comunication
pro
Price / costs
Moved from Zurich (Switzerland) to Guayaquil (Ecuador)

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Review Sources

Sirelo
7,5
35
Google
6,8
11

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